Shipping policy

 

What locations do you ship to?

 We currently ship only within the US, but we plan to expand in the future! All orders are packaged and shipped promptly across the US, but delivery times may vary depending on your location. 

How long does an order take to arrive once shipped?

Please allow 1-3 business days for order processing before shipping. While we strive to ship same day or next day, please note this processing time during busy weeks. The typical delivery time is 5-12 business days, depending on your location. Please allow extra time during busy seasons or due to factors like distance or natural disasters. Tracking information will be provided with every order.

Will I receive a tracking number for my package?

 Yes, tracking numbers are provided once your order is processed and shipped (typically within 1-3 business days). Please note, delays with postal services are out of our control.

 What do I do if my order is lost in the mail?

 If your package is lost in transit or returned to us, please contact us! Once we do ship out orders and they have left our facility it is out of our hands BUT all orders are insured, so if a package is lost, we’ll send a replacement and provide new tracking, if possible.

Extended Delays

 In some cases, delivery may take longer than expected. If this happens, please reach out to us, and we’ll do our best to resolve any issues within our control.